Standard Return Policy: Our goal is to ensure customers complete satisfaction. If for some reason, customers are dissatisfied with their purchase, then they can return their item to US within 20 days of purchase date. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise. You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased . Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-18 days for credit to appear on your credit card statement. If payment was made by check, the refund check will be issued after 10 business days from the date of purchase.
You may return most new, unopened items within 20 days of delivery for a full refund. (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two/three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the USA. Note that there are restrictions on some products, and some products cannot be shipped to some destinations.
When you place an order, we will estimate shipping cost and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. some item unable to ship with free shipping, so we will charge shipping cost.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.